Customer Success

We’ve got you covered.

As a member of Entelo’s Customer For Life Program, you gain the support of a team of award-winning recruiters dedicated to helping you get the most out of your Entelo investment and reach your recruiting goals. Our customer success managers are available for support throughout every stage of the recruiting process – from implementation, to customized strategy, to effective search and outreach.

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Customer case studies

“The high level of engagement shown to us by the Entelo customer success team is truly exceptional. They have taken the time to learn about Schneider Electric – they understand our needs and the profiles we are looking for. They are truly an extension of our team.”

LaDonna Tucker
Director of Talent Acquisition, Schneider Electric

"From day #1, the Customer Success team has been available, knowledgeable, and willing to go above and beyond. Danit has done a fantastic job ensuring I am aware of new product updates and even offers to help me craft Boolean search strings. The team has truly felt like a business partner, and I cannot recommend Entelo or the Customer Success team more highly.

Alex Moore
Recruiting Manager, Curse

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Product Training and Best Practices

  • On-boarding and user training
  • Help with new features and product releases
  • Advice on best practices

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Strategy and Support

  • Customized support for your recruiting strategy
  • Consulting on your greater needs & objectives
  • Feedback mechanism and product support

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Ongoing Engagements

  • Quarterly business reviews and regular progress check-ins
  • Dedicated team focused on your success and satisfaction, not on sales

"We're recruiters at heart. We love building teams as much as we love the technology we use to do it. We strive to provide remarkable service to our customers so that they can focus on what matters most: recruiting the best talent for their teams."

Loni Spratt

Recruiter Evangelist, Entelo

Awards and Certifications

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2014 TOTANGO
CUSTOMER SUCCESS
HERO AWARD

AIRS
Certified Internet Recruiter

Need Support?

In addition to strategic support from the customer success team, Entelo provides regular technical and troubleshooting assistance with a dedicated support team. Our robust help center also offers a host of how-to and best-practice articles to help self guide you through any issues that arise.